This month’s installment will cover what to do if you’ve
had your credit cards stolen or you have become a victim of identity
theft. Before we go there, a way to ease the pain of a lost pocketbook
or wallet is to know what important documents you’ve lost
when it’s gone. Use a copy machine or create a list of the
cards and documents you carry, recording the bank, card number,
expiration date, and, for convenience, the contact numbers of
the institutions for credit and debit cards, to make reporting
the loss easier.
If you lose credit or debit cards, contact the issuing institutions
immediately (using those numbers you conveniently copied). They
will issue new cards for those accounts. If you suspect you are
a victim of identity theft, the Federal Trade Commission suggests
taking four steps as soon as possible.
1. Contact any of the three consumer reporting companies–Equifax:
1-800-525-6285, Experian: 1-888-EXPERIAN (397-3742), or TransUnion:
1-800-680-7289 to place a fraud alert on your credit report. The
company you call is required to contact the other two, which will
place an alert on their versions of your report, too. Review your
credit reports.
2. Close accounts you know, or believe, have been tampered with
or opened fraudulently. Call someone in the security or fraud
department of each company. Follow up in writing, and include
copies (NOT originals) of supporting documents.
3. File a report with your local police or the police in the community
where the identity theft took place and get a copy of the police
report. It can help you deal with creditors who need proof of
the crime.
4. File a complaint with the Federal Trade Commission. By sharing
your identity theft complaint with the FTC, you will provide important
information that can help law enforcement officials across the
nation track down identity thieves and stop them. You can file
a complaint online at www.consumer.gov/idtheft or call the FTC’s
Identity Theft Hotline, toll-free: 1-877-ID-THEFT (438-4338).
For much more detail about responding to identity theft, visit
www.usdoj.gov/criminal/fraud/idtheft.html
and www.ftc.gov/bcp/conline/pubs/credit/idtheftmini.htm